We’re a small team and each piece is made with care, so we ask that you shop thoughtfully. That said, we want you to love what you ordered.

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Returns

We accept returns for store credit within 14 days of delivery.
Items must be unworn, unwashed, and in original condition.
Original shipping costs are non-refundable.
Customers are responsible for return shipping unless the item arrived damaged or incorrect.

To start a return, email us at hello@billbillbill.shop with your order number in the subject line.

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Exchanges

We’re happy to offer an exchange for a different size or item when available.
Email us within 14 days of receiving your order, and once your original item is received and inspected, we’ll ship out your replacement.

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Final Sale Items

All vintage & sale pieces are final sale and cannot be returned or exchanged.

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Damaged or Incorrect Orders

If your item arrived damaged or isn’t what you ordered, please contact us within 7 days of delivery and we’ll make it right.

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A Note From Us

If something feels off, just reach out.
We’ll always do our best to find a solution that feels fair.