The Bill Hat

Returns

We accept returns for store credit within 14 days of delivery.
Items must be unworn, unwashed, and in original condition.
Original shipping costs are non-refundable.
Customers are responsible for return shipping unless the item arrived damaged or incorrect.

To start a return, email us at hello@billbillbill.shop with your order number in the subject line.

Exchanges

We’re happy to offer an exchange for a different size or item when available.
Email us within 14 days of receiving your order, and once your original item is received and inspected, we’ll ship out your replacement.

Final Sale Items

All vintage & sale pieces are final sale and cannot be returned or exchanged.

Damaged or Incorrect Orders

If your item arrived damaged or isn’t what you ordered, please contact us within 7 days of delivery and we’ll make it right.

A Note From Us

We’re not big on waste—or fine print. If something feels off, just reach out.
We’ll always do our best to find a solution that feels fair.